top of page

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: What types of clothing do you offer?
A: An outfit for every occasion. We offer a wide range of clothing for women, including tops, bottoms, dresses, outerwear, and accessories. 

 

Q: How do I know what size to order?
A: We provide a size chart on each product page to help you determine the best size to order. If you have any questions about sizing or need further assistance, please don't hesitate to contact us.

​

Q: How do I place an order?
A: To place an order, simply add the items you want to your shopping cart and proceed to checkout. You'll be asked to provide your shipping and payment information, and you'll have a chance to review your order before submitting it.

​

Q: How long will it take to receive my order?
A: We aim to ship out all orders within 3-5 business days. For pre-order items, usually takes 1 week to be shipped out. Orders are shipped via third-party logistics (SF express) so shipping times will vary. We'll provide you with a tracking number so you can keep an eye on your package's progress.

​

Q: What if I need to return or exchange an item?
A: Unfortunately we do not accept returns. We accept exchange once for each order upon 7 days your order is delivered but shipping fee is not covered. Please read the item descriptions and size chart carefully before you place your order. 

​

Q: Do you offer international shipping?
A: Unfortunately for now we only offer local shipping in Hong Kong. 

​

Q: Can I cancel my order?

A: Please note that orders cannot be cancelled once your order is confirmed. 

​

Q: How can I stay up-to-date on your new arrivals and sales?
A: The best way to stay in the loop is to sign up for our newsletter. You'll receive updates on new arrivals, sales, and exclusive promotions. You can also follow us on social media for even more fashion inspiration.

​

Q: What if I have a question about a product or need help with my order?

A: We're here to help! Feel free to contact us through the following options or simply fill in the form below. We'll do our best to respond to your inquiry as soon as possible.

​

Q: What payments do you accept?

A: We accept a wide range of payment methods from Visa, Master, Amex and Paypal to manual payments including PayMe, FPS, AlipayHK. You may scan the following code for payment. 

​

​

​

​

​

​

​

​

​

​

​

​

IMG_2262.JPG
IMG_2266.jpg
IMG_2264.jpg

PayMe

FPS

AlipayHK

  • 1200px-WhatsApp_logo-color-vertical.svg.

WHATSAPP

  • a25f4f58938bbe61357ebca42d23866f

INSTAGRAM

  • 1200px-Mail_(iOS).svg

EMAIL

Success! Message received.

bottom of page